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     Chief Information Officer: Dean Mayes
970 Route 146, Clifton Park, NY 12065 518-881-0700
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checkmark graphicBreaking News  
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With a couple clicks of the mouse, parents will be able to access their child’s academic, attendance and other data this fall. The district is set to unveil the Parent Portal to the new student information system. For the first time, parents will have direct, password-protected and easy access to all sorts of school-related information about their child(ren).

Some of the features available to parents beginning this fall include:

  • Period-by-period attendance.

  • Report card information for students in grades 6-12.

  • Their child’s class schedule.

  • Transcript and graduation planning information for high school students.

  • Scores on New York State standardized tests.

Some of the features that will be available to parents beginning in January 2008 include:

  • Report card information for elementary students.

  • Behavior data that will include date of the event, what the student’s role was and the disciplinary resolution.

  • Health information that includes vaccinations, medications, etc.

Teachers will also have the ability to provide access to portions of their individual grade books if they choose to do so. Teachers using this feature will be able to record grades for homework, reports, tests and quizzes. Teachers who choose to provide access to parents could provide up-to-date information about grades and any missing homework assignments, quizzes, or tests. Training is currently being provided to teachers in the use of the grade book feature.

To get access to the parent portal, parents must:

  1. Click here for an application form.

  2. Click here to read the parent portal agreement.

  3. Bring the form to the child’s school with photo identification (if there are multiple children in a family, pick one school). Parents should check with the school to find out when they will be accepting the forms.

The district has set up the following schedule to begin receiving applications:

  • High School:  Starting the week of 9/24

  • Middle Schools:  Starting the week of October 1

  • Elementary Schools:  Starting the week of October 8

Once the form is turned in, an activation key  code will be mailed to the parent’s home with directions how to access and use the portal. The activation key code allows parents to only access information about their own child(ren). If a password is forgotten, the user can obtain it by presenting identification to the Office of Management Services in the District Office.

Once I have access, how do I get to the new infinite campus parent portal?
The new Infinite Campus Parent Portal located at:

https://sis.shenet.org/campus/portal/shen.jsp


We recommend you "bookmark" this location after you get your account enabled and working.

checkmark graphicInstruction and technology
Shenendehowa is committed to integrating technology with curriculum. The Information Services Department is strategically placed within Instructional Support Services to help ensure this integration.
At Shenendehowa the word technology is much more than just computers. When we talk about technology it may be voice (phones and voice-mail) or it could be video distribution (distance learning, video production) and of course it's data networks (computers and the internet).
The SHENet goal is not to place computers in classroom for the appearance sake but rather to integrate technology as a curriculum tool. The computer is a tool necessary in today's society, but it is really only an appliance that students need to learn how to use, not for the computer knowledge itself but rather how to use technology to access and manage information.
As Shenendehowa continually reviews curriculum, technology will be included as a tool and skill set where appropriate.

checkmark graphicInformation Systems Support Services
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We have compiled a number of Frequently Asked Questions to save you the phone call.
Use the FAQ's button to the right to access our Frequently Asked Questions.
There are a number of things that make technology successful. First you have to have access, next you need to know how to use this new technology and lastly it has be reliable.

  • The major components of the SHENet bond include the backbone infrastructure. After that is built and completed, technology will be dropped into classrooms. This is relatively easy, we just need the backbone in place and budgetary support to purchase technology.

  • Knowing how to use technology is not as easy as buying the technology. Shenendehowa recognizes and supports the Inservice Development that is necessary to train staff on the use of computers for both instructional and administrative issues.

  • Keeping the technology up and running is by far the biggest challenge of all. That's the job of Information Services!

Support is a critical need for the Technology Industry. SHENet has identified this end need and built the network with one eye always on the issue of reliability and manageability. We have built the network around our online HelpDesk system. Users can use the HelpDesk to create new tickets, research problem resolutions in closed tickets, and review/add notes to open tickets.

 
SHENet TECHNOLOGY UPDATES

June 16, 2006
Jan 31, 2006
Sept 23, 2005
June 16, 2005
June 3, 2005
April 26, 2005
April 2005
February 2005
March 2004
October 2003
March 2003
October 2002
August 2002
June 2002
March 2002
January 2002
November 2001
October 2001
September 2001
August 2001
May 2001
March 2001
February 2001

USEFUL LINKS
Here are some of the web resources we use on a daily basis.

Dell NYS Web Site

Microsoft On-line Support

New York State Education Department
CITRIX MIGRATION PROJECT

CITRIX is a great solution that is allowing us to extend the life of existing technology and concentrate our resources on getting technology into the classroom.
The nature of technology is ever changing.  It is important to note that this information can change as new technology becomes available and installation plans are fine-tuned.

FREQUENTLY ASKED QUESTIONS

arrow bulletHow do I get a Network & Outlook Account Set Up?
Process for requesting a network account.

  • You must be a current Shenendehowa Central School District employee.
  • You need to acquire a network account packet from Information Services (or Human Resources upon hiring).
  • Return the completed (and signed) "Access Release and Authorization Form" to Information Services. Please keep the remainder of the packet for your reference.
  • You will receive notification and login instructions through the interoffice mail when your account has been created.

Login Directions and other new user information can be found among the on-line FAQ documents.

Here is a link to the documents in the account packet (Technology Ethics Statement, Acceptable use Procedures, Internet Safety Policy, and Access Release and Authorization Form). These documents are for preview only, the Access Release form does not include the necessary information to request an account.

arrow bulletHow do I access my network files?
Click here for information on network storage space

arrow bulletWhere should I be storing the data files I create with applications such as Word and Excel?
The most important place for file storage is your user home drive (F: drive) on the network.  Two reasons - disaster recovery & district wide access.

In the event of a major computer failure, anything saved to the local C drive will be irretrievably lost.

Routine maintenance often calls for clearing (re-imaging) the C: drive to remove corruption and other similar problems.  Re-imaging erases everything on your hard drive and reloads the standard IMS support applications.  All data and personal settings on this pc will be lost, therefore it is imperative that important data is either stored or backed up to your user home drive (F: drive)...
Another advantage when saving your data files to the network is accessibility .  These files can be accessed by you from any networked pc in the district.  By default only you have rights to your network space.
For more information on your user home drive (F: drive) please see the FAQ titled:   Where are my files stored on the network? (What is my F: drive?)

arrow bulletWhat forms do I need to fill out?
You must read and sign the Access Release and Authorization form then return it to Information Services.  As a part of the standard account creation process, a Citrix, Outlook and HelpDesk account will be built for you.  Also, you will be given storage space on the network for your electronic files.  If you need additional applications outside of the standard account, please submit an IMS HelpDesk ticket to request this.

arrow bulletHow do I get started?
Click here for information on PC Basics.

Purchase, Support & Maintenance
6/18/01
For a number of years, individual schools have been purchasing technology using a variety of funds, i.e. Building budgets, PTA, donations, club moneys, etc.  These funds cover the initial purchase of the equipment and related software.  This practice was acceptable in the days of standalone computing.

Now that we are in a network environment past practices need to be reviewed.  There are number of additional resources needed to network computers.  It is no longer enough to purchase the computer and software.  We now must account for the network ports, bandwidth usage, staff to support,  and server access when purchasing computers just to name a few of the tangible additions.  It has been proved over and over that these additional “hidden” cost far exceed the initial purchase price of the PC and software.

Putting these additional costs aside, it is very impractical to maintain the variety of models when they are purchased individually.  Information Services can provide a spec but within a given year that base model may change three or four times.  These are the internal components that don’t make a whole lot of difference to the end user.  However, when you are using imaging technology to service and maintain over 1,000 systems, it makes a huge difference in the overall cost to support.  That’s the case here.  There is no possible way for IMS to individually support every pc in the district as a “unique” system.  We use tools like group policies and lump together same types of machines to manage our district pc’s in groups of hundreds.

We will continue to make changes (update, add, modify, etc.) technology across the district thru the Technology Opening Picture process.  We have begun an on-going obsolesces model, which includes both retiring old technology as well as shifting around existing technology to different functional uses around the district.  We also use many "back office" technologies such as Citrix to extend the life of today’s pc’s as well as replacing systems that simply are to costly to maintain.

For these reason we must adapt our Building/Department purchases of technology policy to the following:

Process:

  • Information Services plans, purchases and maintains technology from a district perspective

  • Existing technology that has been purchased/acquired by building/department

  • If existing technology is already attached to the district WAN then:

    • It will remain attached as long as it meets the technical specification necessary to manage it along with the rest of the districts technology.

    • Once it falls below spec, it will be removed from the network and left with the building to use as a standalone resource

    • It will not be counted and replaced as part of the overall cycling of district supplied technology

  • New technology purchased/acquired by building/department funds

    • Building/department responsibility to maintain, train and support

    • Will not be connected to district supported networks or systems (i.e. no Internet, server, email, network printing access).

    • Hardware break/fix will be supported by IS at the same level as other district supported technology.  That is, as items age, IS reserves the option to not repair due to cost and type of technology.

    • IS will provide specifications for equipment that is currently supported under the IS budget to assist buildings in making purchase decisions for standalone technology.

arrow bulletWhat is the procedure for getting software installed on computers?

Process for getting software approved for installation on district owned/networked computers.

  • Submit a IMSHelpDesk requesting approval for the installation/use of the software with the following information provided.

    • Do you have sufficient licenses for this software?

    • Does this require a CD be shared across the network?

    • Does this require network/server access?

    • What are the hardware requirements (RAM, Disk space, and operating system version) to run this software?

  • The request will be reviewed by Information Services and The Office of Curriculum, Instruction and Learning for approval of installation.

  • If approved, the installation will be scheduled by Information Services

arrow bulletHow do I get access to files stored in a students network space?
Access to accounts other then your own is against current Shenendehowa Central School District policy.

Staff members are encouraged to regularly check the SHENet/IMS FAQ page for continuing SHENet information.

With the increasing size of the SHENet system the IMS department is continually striving to bring a stable, consistent and manageable interface to our computing environment.

arrow bulletHow do I change my voicemail password?
If you are a current user in the SHENet phone system and have received a message prompting you to change your voicemail password because it has expired,  click here to find information on How To Change My Voicemail Password.

arrow bulletHow do I create a PDF file online?
Create adobe pdf
Download Adobe Acrobat Reader Click on Create adobe pdf. Enter the login name and password listed below. 

arrow bulletIs there a list of the Shenendehowa CSD Campus TV Channels?

Yes, follow this link ChannelsP.

 
   

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Parent Portal Student Information System
Click here to link to Infinite Campus Parent Portal for student data information.
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Remote Network Login
Staff members click here to Log-On to SHEN-APPS and access your SHEN "F" drive.

• • • • •

Outlook
 Staff members click here to connect to Outlook and access your SHEN e-mail.
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ACCESS ADOBE PDF
Create adobe pdf
Download Adobe Acrobat Reader
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FREQUENTLY ASKED QUESTIONS
Click here

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Remote Network Login
 Staff members click here to Log-On to SHEN-APPS and access your SHEN "F" drive.
   
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Maintained in accordance with the Shenendehowa Central School District Web Publishing Guidelines by Kelly DeFeciani, Public Information Officer. Copyright © 2004 Shenendehowa Central Schools, 970 Route 146, Clifton Park, NY  12065; Phone (518) 881-0600. All rights reserved.